What is our Offshore 'Blended Professional Services Augmentation' model?

Our Blended (On plus Off) model approach ensures you get local Onshore relationship and project management, while the day-to-day assigned works and operations are provided by our highly experienced Offshore teams.

• When you engage us, we take over the responsibility for any assigned work and the defined operational processes
• We can replace or augment defined operational roles within your organisation with locally managed, Offshore teams with real-world expereince.
• Our local Account Management model ensures you have a single point of contact throughout your engagement, reducing the chances of miscommunication, down time and risk.

We leverage our 10+ years of locally managed, Offshore delivery with our deep understanding of business platforms and processes.

What types of Businesses do our Offshore services suit?

Our Offshore blended model is best suit for small-to-medium business who want to reduce their costs and risk, not their outcomes.

On average, Businesses save 30-40% without increasing risk using our blended (On plus Off) model compared to fully Onshore.

Local onshore management + Experienced offshore teams + Reduced costs = Exceptional operational outcomes for our clients without the risk

STEP 1

Identification of challenges

We help you identify the processes where we can add the most value while reducing your costs.

STEP 2

Assignment of works

You assign the program of work required with your dedicated local 4impact Account manager.

STEP 3

Build your Offshore Team

We build the 'right fit' Offshore team from our network across the Philippines, India and Sri Lanka.

STEP 4

Assign your Onshore Management

Your local 4impact Team Lead oversees the day-to-day performance management of your assigned Offshore team.

Offshore Solutions for your Technology Process challenges

• AI enablement, Agents and Process Automations
• Integration Challenges
• Cost and Resource Management
• Security and Data Risks
• Skills and Workforce Gaps
• Organisational and Cultural Resistance
• Data Management and Standardisation
• Regulatory and Compliance Hurdles
• Complexity and Stability of Technology
• Lack of Standards
• Ethical and Societal Concerns
  

Offshore solutions for your HRIS Process challenges

• Data Migration and Quality
• System Integration
• Legacy System Transition
• Resistance to Change
• Inadequate User Training
• Poor User Experience
• Data Security and Privacy
• Inadequate Data Analysis
• Compatibility with Organisational Needs
• Budget Management
• Vendor Lock-In
• Scalability Issues
• AI enablement, Agents and Process Automations

Offshore solutions for your FinOps Process challenges

• Fragmented Cost Data
• Lack of Visibility
• Inadequate Tracking & Reporting
• Siloed Teams
• Engineering Resistance
• Cultural Resistance
• Forecasting Variability
• Shadow IT
• Inconsistent Pricing & Discounts
• Multi-Cloud Complexity
• Resource Tagging
• Scale and Automation
• Blurred Responsibilities
• Lack of Benchmarking
• AI enablement, Agents and Process Automations
  

Offshore solutions for your Project, Surge and BAU challenges

• Unclear Goals and Objectives
• Scope Creep
• Poor Risk Management
• Budget Constraints
• Inadequate Resource Management
• Mismatch in Team Skills
• Lack of Accountability
• Team Conflict and Morale
• Poor Communication
• Unsupportive Stakeholders
• Unrealistic Deadlines
  

Offshore solutions for your Admin and Back Office challenges

• Inefficient Manual Processes
• AI enablement, Agents and Process Automations
• Poor Data Quality
• Lack of Standardisation
• Lack of Automation
• Inadequate or Outdated Technology
• Overwhelming Workloads and Burnout
• Poor Communication and Call Handling
• Difficulty Scaling Operations
• Sourcing and Retaining Talent
• Compliance Risks
  

What's your Businesses Offshore readiness score?

Take our 10 question Offshore-Readiness-Assessment and find out.